What would you say to an elderly caregiver who spends a lot of time on her phone, and doesn’t always complete her job?
There is no doubt that caregiving is one of the jobs which requires a lot of time and responsibilities. Caregivers who are dealing with a lot of duties need to be understood.. But what if we are not satisfied with a caregiver? What is the best way to complain about their performance politely? It’s interesting to know one of the most repetitious complaints about employees reported by employers is related to overusing cellphones and social media during work time.
So if you think your own or your beloved one’s caregiver is overusing the cellphone and want to know how to object to that, stay tuned! First of all, before making any objection, make sure the caregiver is practically overusing the phone! If her cellphone use doesn’t harm the quality of her job and everything is right on schedule, it would be irrelevant to complain about the phone. If you’ve noticed that overusing the phone makes the duties and works undone, then it’s time to take action!
Be polite as much as possible. Tell the caregiver that you understand that answering some calls and checking some messages is unavoidable. As a client, it matters to you that better services are provided, even though you are not feeling good about the undone duties. Is it done? No! You’re not done, not until you don’t listen to her responses. Listen patiently and carefully to find out the reasons behind that.